Technology Solutions to Regulatory Requirements – Debra J. Ciskey, Richard J. Perr, Esq. and Mike Frost

The CFPB has proposed the use of texting, email, and the internet for communication with consumers, plus caps on telephone communications. Some states have call caps and provisions related to using email. In this session you will hear about the proposed and existing regulatory requirements, and the legal advantages and pitfalls of using the available technological tools, and gain insights about the ways new technologies can assist with the plethora requirements outside of the CFPB regulation.