Regulatory Compliance Manager, CCCO @ T-Mobile
Lori Vanderpool is a Regulatory Compliance Manager at T-Mobile, the 3rd largest mobile carrier. Lori has over 30 years of banking and financial collections experience with the last 15 years focused on operational and regulatory compliance. Lori started her career in Seattle and has worked all facets of collections from entry level to [inter] department legal, managing [potential] charge-offs, BK’s, Operational Losses, Repossessions and Remarketing. As a means of professional development, Lori has attended countless seminars and is active in numerous industry associations, including insideARM (The iA Institute) Consumer Relations Consortium and Compliance Professionals Forum, and ACA where she obtained her ACA Credit Collections Compliance Officer certification. She is currently working to become a Certified Fraud Examiner.